Privacy policy

The privacy policy applies to all cases in which personal data is processed by us as a company or by contracted companies. Personal data that you transmit to us electronically on our website, such as name, email address, or postal address, will only be used by us for the specified purpose and securely stored.

Below you will find the contact details of the responsible entity or person:

Citrocasa GmbH
Limited liability company
Management: Stephan Susen
Headquarters: Industriezeile 47, 4020 Linz, Austria
Tel.: +43 732 750 173 - 0
Fax: +43 732 750 173 - 24
email: office@citrocasa.com
Commercial Court Linz, Austria
FN: 397434m
UID No.: ATU67983239
Trade Regulations, available at: www.ris.bka.gv.at
Member of WKÖ
Bank details:
Bank Austria, sort code 12000, account no. 802-1443 0700
IBAN: AT16 1200 0802 1443 0700, BIC: BKAUATWW

Business line: Trade of orange presses, oranges/organic oranges/pomegranates and PET/recyclable bottles.

Legal Basis

The legal bases of the GDPR enable us to process personal data. At least one of the following conditions must be met (Article 6, paragraph 1 GDPR): We have your consent to process your data for a specific purpose (e.g., inquiry via contact form). For the fulfillment of contractual obligations, we need personal information from you in advance, which will subsequently be processed (e.g., purchase agreement). Your personal data will also be processed if we are subject to a legal obligation (e.g., invoices). Within the framework of legitimate interests, we reserve the right to process your data without restricting your fundamental rights (e.g., secure operation of the website).

Information on Data Processing

Your personal data will only be stored for as long as necessary or legally required. They will be deleted as soon as the purpose of storage no longer applies.

User Rights

In accordance with Articles 15-18, 20, 21, 77 of the GDPR, we hereby inform you about your rights as a user: Right to information about the processing of your data, as well as more detailed information about the processing and copies of the data Right to rectification and completion of incorrect or incomplete information Right to erasure of your personal data Right to restriction of processing Right to data portability Right to object to future processing of your data Right to lodge a complaint with the data protection authority if you believe that the processing of your data violates the GDPR

Data Transfer to Third Countries

Data processing in third countries only takes place with your consent or if this is legally or contractually required. Different services with branches outside the EU (e.g., USA), such as Google, Facebook, or YouTube, also process personal data. The USA is currently classified by the European Court of Justice as a country with an insufficient level of data protection according to EU standards. As a result, there is a risk that your data may not be stored and processed anonymously and that US authorities may access individual data. For this reason, we inform you here about the risks associated with this context.

Online Application

We offer you the opportunity to apply to us online via a form on our website. Your provided data will be stored and processed as part of the selection process for the advertised position. If, for various reasons, no cooperation takes place, you can consent to the extended storage of your data in our application archive.

Disclaimer

The disclaimer applies as part of the internet offering from which reference is made to this website. If individual parts or formulations of the current legal basis do not, no longer, or not completely correspond to the prevailing legal framework, then the remaining parts of the text are not affected by this.

Liability for Website Content

The website content has been created with the utmost care, and we are always striving to further develop it to provide correct and up-to-date information. However, we cannot accept any liability for the correctness of all website content – especially for content provided by third parties. Likewise, we are not obligated to monitor the data transmitted and stored by you for illegal circumstances.

Obligations to remove or block information according to general laws remain unaffected even if we are not responsible. If legal violations become known, the respective content on our website will be removed immediately. If you notice any illegal content, please contact us (see imprint for contact details).

Liability for Links to Third-Party Websites

Our website contains links to external websites, over whose content we have no influence. For this reason, we also do not accept any responsibility for this, as this is the responsibility of the respective site operator. At the time of linking, the external pages were checked, and no legal violations were discernible. However, it is not reasonable for us to continuously monitor the content of external websites without concrete evidence of a violation. If legal violations become known, the respective links will be removed from us immediately.

Copyright

As the operator of the website, we always strive to respect the copyrights of others. Our self-created content on this website is subject to copyright – content from third parties is therefore marked as such. To edit, reproduce, or distribute third-party content outside the boundaries of copyright, you need written consent from the copyright holder. Only copies or downloads of the page are permitted for private (i.e., non-commercial) use.

Cookies

Cookies are small files that allow certain user data to be stored, such as personal page or language settings. We use these to provide you with a pleasant user experience. There are also strictly necessary cookies – for these, legitimate interests exist even without consent. The use of non-essential cookies only takes place with your consent. You have control over the use of cookies. You can disable the storage of cookies and also manually delete all cookies at any time via your browser.

On our website, we use content management platform software to enable secure handling of cookies and scripts used. The software scans and controls all cookies or scripts and automatically creates a cookie popup with a data protection-compliant cookie consent. This makes it easier for us and you to keep track of all cookies, and as a visitor to our website, you decide which scripts and cookies you want to allow or not.

BorlabsCookie

On our website, we use the BorlabsCookie tool (Borlabs – Benjamin A. Bornschein, Rübenkamp 32, 22305 Hamburg, Germany). With its help, we can store the cookie consents of our website visitors. More about the data processing of BorlabsCookie can be found here: https://de.borlabs.io/datenschutz/

Web Hosting

When you visit our website, your browser (e.g., Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge) must connect to a web server where the website is stored. When connecting, personal data may be processed by our provider to ensure proper display of the page. User data is typically collected, such as the URL of the visited website, the browser used, operating system, URL of the previously visited page, hostname & IP address of the access device, time of access, and web server log files.

For our website, we use the services of the web hosting provider raidboxes. (Raidboxes GmbH, Hafenstraße 32, 48153 Münster, Germany) More about their privacy policy can be found here: https://raidboxes.io/legal/privacy/

WordPress.com

Privacy Policy For our website, we use the WordPress.com content management system, which also processes data in the USA (see section "Data Transfer to Third Countries"). WordPress uses standard contractual clauses provided by the EU Commission as the basis for data processing (https://wordpress.com/support/data-processing-agreements/). This obliges WordPress to comply with European data protection standards, even when data is processed in third countries. More about WordPress data processing can be found here: https://automattic.com/privacy

Web Analytics Facebook Conversion API

On our website, we utilize the Facebook Conversion API, which is a server-side event tracking tool. (Meta, Platform Inc – responsible for the European region: Meta Platform Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) Facebook processes data, including in the USA (see section "Data Transfer to Third Countries"). Facebook relies on Standard Contractual Clauses provided by the EU Commission as the basis for data processing (https://www.facebook.com/legal/terms/dataprocessing). This obligates Facebook to adhere to European data protection standards, even when processing data in third countries. For more information on Facebook's data processing, please visit: https://www.facebook.com/about/privacy

Facebook Pixel

We use Facebook Pixel on our website. To enable this, a JavaScript code is implemented on our website, allowing Facebook to track various user actions when users are redirected to our website via Facebook ads. Facebook Pixel collects your user actions on our website via cookies and compares your user data (e.g., customer data, IP addresses, user IDs) with those of your Facebook account. The data is only used for advertising purposes and is then deleted. As a company, we do not have access to the collected data. You can manage your personal ad preferences within your Facebook account settings. Facebook processes data, including in the USA (see section "Data Transfer to Third Countries"). Facebook relies on Standard Contractual Clauses provided by the EU Commission as the basis for data processing (https://www.facebook.com/legal/terms/dataprocessing). This obligates Facebook to adhere to European data protection standards, even when processing data in third countries. For more information on Facebook Custom Audiences data processing, please visit: https://www.facebook.com/about/privacy

Google Ads - Conversion Tracking

For our marketing efforts, we utilize Google Ads (Google Inc. - responsible for the European region: Google Ireland Limited, Gordon House, Barrow Street Dublin 4, Ireland). With Google Ads, we can improve our advertising campaigns and target only those individuals interested in our offerings. The Conversion Tracking tool allows us to observe which keywords, ads, or campaigns are most effective in achieving desired customer actions. Additionally, we can see how many users interact with our ads and subsequently perform a conversion. Based on this data, we can measure the success of individual marketing efforts and continuously optimize our advertising offerings. A code or tag has been integrated into our website to analyze user actions. When you click on one of our Google Ads, data is stored by a Google domain via the "Conversion" cookie. Since 2017, all information has been collected using the _gac cookie, which stores data when you visit a page on our site that has been integrated with Google Ads' automatic tagging. Unlike cookies set for Google domains, Google can only read the conversion cookies when you are on our site. Our company does not receive any personally identifiable information from Google, only a report with statistical analyses of user behavior. We have no control over how the data collected by Google is further used. According to Google, the data is encrypted and stored on secure servers. Conversion cookies typically expire after 30 days, and no personally identifiable data is transmitted. Cookies labeled "Conversion" or "_gac" expire after 3 months. You can restrict the setting of cookies and block Google Conversion Tracking through your browser settings, thereby excluding yourself from the tool's statistics. Google processes data, including in the USA (see section "Data Transfer to Third Countries"). Google relies on Standard Contractual Clauses provided by the EU Commission as the basis for data processing (https://business.safety.google/intl/de/adsprocessorterms/). This obligates Google to adhere to European data protection standards, even when processing data in third countries. For more information on Google's data processing, please visit: https://policies.google.com/privacy?hl=de

Google Analytics

We use Google Analytics, an analysis tracking tool, on our website (Company: Google Inc. - responsible for the European region: Google Ireland Limited, Gordon House, Barrow Street Dublin 4, Ireland). A tracking code has been implemented on our site to capture and analyze various user actions. The collected data (e.g., IP address, location, time, number of visits) and a random user ID are anonymized and stored on a Google server. According to Google, IP addresses are truncated within the EU/EEA and are not associated with other data. Google provides us with an analysis of user activities on our website based on this information. You can prevent Google Analytics from using your data by using a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de). However, this restriction only applies to data collection by Google Analytics and not to our company or other advertising analysis services. Google processes data, including in the USA (see section "Data Transfer to Third Countries"). Google relies on Standard Contractual Clauses provided by the EU Commission as the basis for data processing (https://business.safety.google/intl/de/adsprocessorterms/). This obligates Google to adhere to European data protection standards, even when processing data in third countries. For more information on Google Analytics data processing, please visit: https://marketingplatform.google.com/about/analytics/terms/de/ and https://support.google.com/analytics/answer/6004245?hl=de.

Google Tag Manager

We use Google Tag Manager on our site (Company: Google Inc. - responsible for the European region: Google Ireland Limited, Gordon House, Barrow Street Dublin 4, Ireland). With its help, we can centrally manage code snippets implemented by various tracking tools on our site. Google Tag Manager itself does not set any cookies. By using Tag Manager, Google can anonymously collect data to create user trends – however, no conclusions can be drawn about a person or our website. Google processes data, including in the USA (see section "Data Transfer to Third Countries"). Google relies on Standard Contractual Clauses provided by the EU Commission as the basis for data processing (https://business.safety.google/intl/de/adsprocessorterms/). This obligates Google to adhere to European data protection standards, even when processing data in third countries. For more information on Google Tag Manager, please visit: https://support.google.com/tagmanager/?hl=de#topic=3441530

Font Awesome

We use the Font Awesome web font on our site (Fonticons, 307 S. Main St., Suite 202, Bentonville, AR 72712, USA). When you visit our site, the font is loaded via the Font Awesome Content Delivery Network to display texts and icons appropriately based on your device. If your browser does not allow the display of the font, it will automatically be replaced with a default font. When your browser connects to Font Awesome servers, your IP address is collected, along with information about the icons being downloaded. Additionally, technical data such as the time of page loading, browser version, or your screen resolution are transmitted. Data collection serves various purposes, such as optimizing Content Delivery Networks for reliability and security, calculating fees for pro customers, or determining the popularity of icons. If you do not wish for data regarding the use of icons to be collected, unfortunately, you cannot visit our site. Content Delivery Network servers are distributed worldwide and store data wherever they are located. Information is typically stored in an identifiable form for only a few weeks – however, user statistics are retained for longer periods. These statistics do not contain personally identifiable information. Data may also be stored on servers in the USA (see section "Data Transfer to Third Countries"). For more information on Font Awesome's data processing, please visit: https://fontawesome.com/privacy or https://fontawesome.com/support.

Google Fonts

Local We use Google Fonts provided by Google (Google Inc. - responsible for the European region: Google Ireland Limited, Gordon House, Barrow Street Dublin 4, Ireland) on our site. The fonts are locally embedded on our web servers, so no connection is made to Google servers regarding this matter.